
Isara - Conversation Intelligence
Vaatimukset
HubSpot-tilaus HubSpot-tilin käyttöoikeudet - Tarkastele vaadittuja tilin käyttöoikeuksia
Pääsytyyppi Jaettu Isara - Conversation Intelligence-tilaus - Pulse, Core, Growth tai Entreprise paketit
Yhteenveto

1/6 - Churn signals dashboard (account scores + signals detected)
Your CRM Has the Contacts. Isara Tells You Which Ones Are About to Leave.
HubSpot gives your team a unified view of every customer relationship. Isara reads what those customers are actually saying in your support conversations, and surfaces the churn signals,
satisfaction trends, and knowledge gaps that your CRM data alone can't reveal. Connect Isara to your helpdesk and get a continuous intelligence layer running across every conversation, every day.
Churn Risk Detection - Before It Hits Your Pipeline
Isara scores every customer account for frustration language, payment complaints, escalation threats, and early warning patterns. When a risk threshold is crossed, your Customer Success team sees the exact signals that triggered it, and which conversations to review first. Stop finding out about churn risk in the renewal call. Start acting on it two weeks earlier.
CSAT Trend Monitoring - Daily, Not Monthly
Instead of discovering your satisfaction score dropped in a quarterly business review, Isara tracks your unsatisfied conversation rate every single day. Drill into which topics, agents, or issue categories are pulling the trend dow, and intervene while there's still time to recover the relationship.
Knowledge Gap Analysis - Cut Repeat Ticket Volume
When customers keep asking the same questions, your documentation has a gap. Isara identifies those gaps automatically, ranks them by impact, and generates a specific recommendation for each one. Fewer repeat contacts. Lower handle time. Higher first-contact resolution.
Agent Coaching Opportunities - Evidence-Based, Not Anecdotal
See exactly where human and AI agents are handling similar issues inconsistently. and use real conversation examples as coaching material. Build a stronger team without relying on gut feel or random spot-checks.
Compliance Auditing - GDPR and COPPA in One Click
Generate GDPR and COPPA audit reports across any date range. Download and share with your legal or compliance team instantly. No manual conversation sampling required.
Who Gets the Most Value from Isara + HubSpot:
Customer Success teams managing B2B SaaS or subscription renewals who need account-level churn signals beyond health scores
RevOps leaders who want conversation intelligence feeding back into their CRM pipeline view
Support Ops managers who track CSAT and need to diagnose root causes, not just report them
Compliance teams in regulated industries who need conversation audit trails
Free 30-Day Trial. No Credit Card. Setup in Minutes.
Connect Isara to your helpdesk via OAuth - no complex configuration. Start seeing churn signals and CSAT trends immediately after your first conversation sync.
Any questions?
Email support@isara.ai or book a demo at isara.ai.
Ominaisuudet

Spot At-Risk Accounts Before They Cancel with Churn Insights
Churn Insights reads early warning signals from your HubSpot support conversations to flag customers at risk of leaving, often weeks before a formal cancellation. Each flagged account comes with a plain-language explanation of why it was surfaced, so teams can act while there is still time.

See Every Conversation in Real Time with Pulse
Pulse monitors a rolling 48-hour window of your HubSpot conversations and surfaces changes in sentiment, volume, and frustration the moment they emerge. Priority conversations are flagged for immediate review, so your team can step in before isolated issues escalate into cancellations.

Monitor Every Agent, Human or AI, with Agent Intelligence
Agent Intelligence evaluates how both your human agents and AI agents perform across every HubSpot conversation, detecting inconsistencies, policy errors, and avoidable customer effort at scale. When AI agents underperform, it surfaces the specific configuration changes needed to fix the problem.

Spot Trends and Recurring Issues with Insights
Insights analyses your historical HubSpot conversation data to surface the product areas and workflows generating the most customer friction. Every conversation is automatically tagged, so teams can identify root causes, track sentiment trends, and share clear evidence with product and engineering.

Audit Support Conversations for Regulatory Compliance
Compliance Audits scans your HubSpot support conversations against regulatory frameworks including GDPR, HIPAA, and PCI DSS. Select a date range, choose a framework, and receive a structured report identifying potential breaches by conversation ID, downloadable as CSV.
Sovelluksen toiminnallisuus
Jaetut tiedot
![]() Conversations | ||
![]() Pipelines |
Arvostelut
- 18. syys 2025
Myslinski, M.
- 18. syys 2025
Vähentää todellisuudessa tukilippujen kaaosta ja paljastaa piilotettuja asiakastietoja.
Jotain, joka _todellakin_ auttaa tuen ylikuormituksessa Teemme android-näppäimistöjä ja saamme aivan hirveästi tukilippuja. Suhtauduimme epäilevästi toiseen analytiikkatyökaluun, mutta Isara todella tuottaa tulosta. Paras osa - se havaitsi, että noin 40 % tiketeistämme oli vain ihmisiä, jotka kyselivät samoja kysymyksiä näppäimistön käyttöoikeuksista ja asetuksista. Korjasimme ohjeemme Isaran havaitsemien asioiden perusteella, ja pam, toistuvia tikettejä on paljon vähemmän. Tukitiimillämme on nyt aikaa käsitellä oikeita ongelmia. Löysimme myös jotain mielenkiintoista - Isara osoitti meille, että asiakkaat, jotka kyselivät teemoista, ostivat paljon todennäköisemmin premium-version. Emme olisi koskaan huomanneet tätä mallia itse. Asiakaspalvelutiimi tarttuu nyt näihin keskusteluihin. HubSpotin asennus oli erittäin nopea, ehkä 5 minuuttia? Ja se alkoi analysoida vanhoja tikettejämme heti, mikä oli mukavaa. Ei täydellinen - joskus tunneanalyysi menee hieman sekaisin teknisten valitusten ja todellisten vihaisten asiakkaiden välillä, mutta kaiken kaikkiaan se on ollut sen arvoista. Jos hukut tukipyyntöihin, kokeile sitä. Timmy Studios
Iordache, M.
Hinnoittelu
Pulse
29 $
/kuukausiPerfect for teams who need visibility without the complexity. Get real-time monitoring with the Pulse dashboard to track customer sentiment and escalation rates.
Alerts (Slack and Email)
Unlimited users
Email & live chat support
Pulse Dashboard
Pulse
29 $
/kuukausiPerfect for teams who need visibility without the complexity. Get real-time monitoring with the Pulse dashboard to track customer sentiment and escalation rates.
Alerts (Slack and Email)
Unlimited users
Email & live chat support
Pulse Dashboard
*Hinnoittelu tässä on vain esittelytarkoituksessa. Kaikki hinnat eivät sisällä veroja, kannustimia, alennuksia tai muita hinnoittelumuuttujia. Pyydä kumppanilta ajantasaiset ja oikeat hintatiedot. HubSpot ei ota vastuuta näistä kumppaneidemme tarjoamista hintatiedoista. Hinnoittelu päivitetty viimeksi: 03.06.2026
Lisätietoja
Rakentanut - Isara
Asennukset - Yli 30 asennusta
Kategoriat Kielet, joilla tämä sovellus on saatavilla Englanti