Overview

Support, product, and customer‑facing teams too often live in different systems: sales and marketing data sits in HubSpot, while support conversations, issues, and product context live in DevRev. That split means agents lose time switching tools, context gets copy‑pasted instead of synced, and nobody has the full picture of a customer in one place.

The HubSpot connector for DevRev closes that gap. It syncs CRM, service, and commerce records — contacts, companies, deals, tickets, tasks, calls, meetings, and more — between HubSpot and DevRev automatically, in both directions. Once connected, updates made in either platform show up in the other, so support, sales, and product teams are always working from the same current customer record.

Because synced HubSpot data becomes part of DevRev’s unified knowledge graph, Computer — DevRev’s AI teammate — can reason over it directly: answering questions about a customer’s deal history, prior tickets, or conversation timeline without anyone having to leave DevRev or check HubSpot separately.

Features

- Two‑way CRM sync
 Contacts, companies, and deals sync bidirectionally between HubSpot and DevRev, so changes made in either platform are reflected in the other without manual re‑entry.

- Full support and engagement history
 Tickets, notes, tasks, calls, and meetings sync into DevRev, giving support and success teams the complete history of a customer relationship alongside their DevRev issues and conversations.

- Flexible authentication
 Connect with a standard HubSpot OAuth app or a private app service key, so teams can choose the setup that fits their HubSpot account and security requirements.

- Broad object coverage
 Beyond core CRM records, the connector syncs quotes, invoices, subscriptions, payments, orders, products, marketing events, knowledge base articles, and feedback submissions, so specialized workflows aren’t left out of the sync.

- AI‑ready data
 Synced HubSpot records become part of DevRev’s knowledge graph, so Computer, DevRev’s AI agent, can answer questions and take action using up‑to‑date HubSpot context.