Featurebase
Built by - Cordnet OU
Installs - 90+ installs
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Access Type Shared Featurebase Subscription - Professional or Enterprise plans
Overview
1/5 - Featurebase card with a contact's feature requests next to their Featurebase activity on the HubSpot contact timeline
Every conversation your sales and support teams have is a product signal. Featurebase brings that feedback into HubSpot, next to the rest of your CRM data.
Link tickets and deals to feature requests without leaving HubSpot. See what each contact asked for and voted on, right on their record. Customer and company data syncs both ways, so you can prioritize requests by revenue and by how many customers asked.
When a request ships, linked tickets move along and the customers who asked get notified. Nobody has to remember.
Features
Link tickets and deals to requests
Search your feedback from any contact, deal or ticket and link the right request, or create a new one in a few clicks. Every request keeps its customers and deal value, so you can rank requests by revenue. Deal linking is on the Enterprise plan.
Customer feedback on every HubSpot record
The Featurebase card shows what a contact asked for on contacts, deals and tickets, with the status and board of each request. Sales and support see it without leaving HubSpot.
Feedback activity on the HubSpot timeline
New requests, votes and comments from a contact land on their HubSpot timeline, next to every call and email. Linked deals and tickets show up there too. Nobody has to log them.
Two-way customer sync
Customer and company data syncs between HubSpot and Featurebase. Map properties like plan, revenue or owner to Featurebase attributes, then prioritize requests by the customers who matter most.
Sync request status with ticket pipelines
Map Featurebase statuses to stages in your HubSpot ticket pipelines. When a request ships, linked tickets move with it, so support can tell customers the moment it's live.
App Functionality
Shared Data
Users | ||
Companies | ||
Feedback posts | ||
Feedback posts (deal links) |
Featurebase reads contacts, companies, deals and tickets to link them to feedback posts and to show feedback on HubSpot records. Deal amounts set the revenue value of each request. Featurebase writes timeline events (posts, votes, comments, linked deals and tickets) to contacts, deals and tickets, creates HubSpot tickets from feedback when you ask it to, updates ticket stages from your pipeline sync rules, and syncs the contact and company properties you map, in the direction you choose.
Reviews
Pricing
Professional
$4.92
/monthFeedback, roadmap, help desk and the HubSpot integration for growing teams
Per seat per month. HubSpot app included, except deal linking.Professional
$4.92
/monthFeedback, roadmap, help desk and the HubSpot integration for growing teams
Per seat per month. HubSpot app included, except deal linking.* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 11/10/2026
More info
Built by - Cordnet OU
Installs - 90+ installs
Categories Languages this app is available in English
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