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RoundRobinLeads

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RoundRobinLeads

Fair, automatic round-robin, weighted and SLA-based lead assignment for HubSpot contacts and deals.
Installs
10+ installs
Sign in to installRequires RoundRobinLeads subscription

Requirements

HubSpot Plan
HubSpot Account permissions
View the required account permissions
Access Type
Shared
RoundRobinLeads Subscription
Free, Starter, or Growth plans

Overview

Leads shouldn't depend on who happens to notice them first.

In most HubSpot teams, new contacts and deals get owners in one of three ways: someone assigns them by hand, a workflow rotates them in a rough and rigid way, or the fastest rep grabs them. Each has the same result: some reps get buried, others go hungry, and new leads sit untouched while a rep is out of office or off shift.

Round Robin Leads fixes this inside HubSpot, with no spreadsheets or workflows to maintain.

Fair distribution, automatically. Every new contact or deal is assigned an owner the moment it's created. Give senior reps a higher weight and new hires a lower one, and the app spreads leads in proportion. Records that already have an owner are never overridden.

No leads sent to reps who can't answer. Set each rep's working hours, timezone, and out-of-office status. The app skips anyone who is unavailable, so a lead doesn't wait until Monday morning.

No lead left waiting. Set a response window, and if the assigned rep hasn't logged a call, email, meeting, note, or task in time, the lead is reassigned to the next available rep. Speed-to-lead stops depending on individual discipline.

Assignment you can check. An activity log records who received each lead and why, with a link to the record in HubSpot. When a rep asks "why did they get that one?", you have the answer.

Set up in minutes. Install the app, pick your reps, and configure everything from the Settings page in HubSpot. It's free for small teams, and you upgrade only when you outgrow it.

Features

Rotation pool settings showing automatic owner assignment for contacts

Automatic lead assignment

Every new contact and deal is assigned an owner the moment it's created. Records that already have an owner are never overridden.

Rotation members table showing owner weights

Weighted round-robin

Give senior reps a higher weight and new hires a lower one, and leads are distributed in proportion. Set up separate rotation pools for contacts and deals.

Rep working hours, timezone, and out-of-office settings

Availability-aware routing

Set each rep's working hours, timezone, and out-of-office status. Unavailable reps are skipped, so no lead waits on someone who's offline.

SLA escalation response window setting

SLA escalation

If the assigned rep hasn't logged a call, email, meeting, note, or task within your response window, the lead is reassigned to the next available rep. It repeats if that rep misses it too. (Starter and Growth plans)

Assignment activity log with linked contact records

Assignment activity log

See who received each lead and why, with a link straight to the record in HubSpot. Answers "why did they get that one?" in seconds

App Functionality

Shared Data
Data Source
Sync Direction
In HubSpot
In HubSpot

Contacts

Contacts

Contacts

Deals

Deals

Deals

Owners (users)

Owners

Owners

Activities

Email Activities

Email Activities

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This app requires one of the following RoundRobinLeads subscription plans.

Free

$0

Try it on one pool before you commit to anything.

  • Audit log

  • Working hours & OOO awareness

  • 1 active rotation pool

  • Up to 3 members per pool

  • Round robin + weighted assignment

Free

Free

$0

Try it on one pool before you commit to anything.

  • Audit log

  • Working hours & OOO awareness

  • 1 active rotation pool

  • Up to 3 members per pool

  • Round robin + weighted assignment

Free

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 10/28/2026

More info

Built by
In Code Studios
Installs
10+ installs
Categories
Languages this app is available in
English

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