Transform Your Support and Field Service with App-Free Visual Assistance

Blitzz is a remote visual support and inspection platform that helps your team solve technical problems without ever leaving their desk. By bridging the gap between a phone call and a physical site visit, Blitzz allows your agents and technicians to "get their eyes on the problem" instantly.

Key Business Problems Solved:

• Costly & Unnecessary Site Visits: Reduce "truck rolls" by diagnosing and fixing issues remotely. Blitzz users typically see a 30% reduction in onsite visits.

• Customer Friction: Unlike other video tools, Blitzz requires no app downloads. Customers simply click a link sent via SMS or email to start a high-definition video session in their mobile browser.

• Low First-Call Resolution (FCR): Troubleshooting is difficult when you can’t see what the customer is looking at. With Blitzz, agents use Augmented Reality (AR) tools—like live pointers and on-screen markups—to guide customers through complex fixes in real-time.

• Manual Data Entry & Documentation: Automatically capture high-quality photos, extract serial numbers via OCR, and record sessions for quality assurance, saving your team hours of manual paperwork.

Why Connect to HubSpot?

The Blitzz-HubSpot integration brings professional-grade visual assistance into your existing support workflow:

• One-Click Sessions: Launch a live Blitzz video session directly from any HubSpot contact or ticket record. No more jumping between different windows or apps.

• Seamless Communication: Send session invites to your customers via your existing HubSpot contact details, ensuring a professional and branded experience from start to finish.

• Improved Agent Efficiency: Centralize your toolkit. By keeping your visual support tools inside the CRM, your agents spend less time managing software and more time solving customer problems.

By connecting Blitzz to HubSpot, you empower your service and sales teams to provide a 5-star visual experience that improves efficiency, reduces costs, and delights your customers.