Migration from Zendesk Sell to Sales Hub

Working with Chrissy at Forbidden throughout our migration from Zendesk Sell to HubSpot has been a fantastic experience. From day one, she has been incredibly patient, knowledgeable, and supportive, taking the time to understand our requirements and translate a huge amount of information and detail into a solution that genuinely works for our business. The migration process was handled professionally and thoughtfully, ensuring we not only moved platforms successfully but also improved the way we work. As a result, we now have a far more joined-up approach to lead generation, pipeline visibility, and deal management across the business. The outcome has exceeded our expectations and has given us a much stronger foundation for growth. What really stood out was Chrissy's ability to simplify complex challenges, guide us through key decisions, and remain responsive and positive throughout the project. No question was too small, and no challenge seemed too difficult. One word of warning for future HubSpot users: listen carefully when Chrissy explains tasks! If you accidentally set them to repeat every X days, don't expect them to disappear once completed. They have a remarkable knack of reappearing like an unwanted sequel you didn't ask for. Thankfully, Chrissy was there to help us untangle that little adventure too! Thank you, Chrissy, for your expertise, patience, and commitment to delivering a solution tailored to our needs. It has been a pleasure working with you, and I would highly recommend both Chrissy and Forbidden to any organisation looking to make the move to HubSpot. Michael @ Democracy Counts

In Forbidden we trust!

Forbidden have been absolutely amazing to work with. We came to them after a pretty difficult experience with a previous HubSpot partner, particularly around our website migration. From the outset, the Forbidden team quickly identified the issues we’d been dealing with and completely transformed the experience. Not only have they made our website significantly more beautiful, polished and user-friendly, but they’ve also made it incredibly easy to manage from an admin perspective, something that was really important to us. Working with Lily, Ash and the wider team has been a genuinely great experience. They’ve taken the time to understand every requirement we’ve had, communicated clearly throughout, and consistently taken the initiative to go above and beyond what we asked for. It’s rare to find a partner that combines strong HubSpot expertise, great design and development, and such a thoughtful, proactive approach to working with clients. I wouldn’t hesitate to recommend Forbidden to anyone looking for a HubSpot consultancy they can genuinely trust.