Forbidden | HubSpot Implementation and Consultancy

HubSpot Set up

I recently had the pleasure of working with Jack for the complete setup and configuration of our HubSpot account, and the experience was truly outstanding. Jack was knowledgeable and demonstrated a clear expertise in the platform's capabilities. He was highly efficient and handled all the aspects and helped me to understand what they were and how I could use them. I have gone from not knowing what HubSpot is to being able to use it to make my business more profitable.

Seamless Migration

Rob and the team at Forbidden made the transition from our current CRM to HubSpot pain free and seamless. We were concerned about not only data migration but also the structure of workflows and marketing via the CRM. The workstreams for go-live were managed in a clear way with tasks assigned, clear guidance given on action needed and deadlines set. Rob was great at taking our processes and mapping them into the system to allow us to be functioning effectively from day one. We will be using the service of Forbidden to further continue rollout and refinement of processes and would not hesitate to recommend the Forbidden team. Thank you Rob!

Great!

David and Alan at Forbidden were excellent during our CRM implementation. They were both friendly, informative and communicated well. Thank you!

Great Onboarding

The Team provided excellent service and support during our HubSpot onboarding, taking the time to understand our unusual setup and tailoring their approach to suit our specific needs. What was particularly great was that Rob not only implemented the features we asked for but also suggested smart alternatives when certain ideas proved challenging. He also brought his own fresh perspective to the table, often making suggestions we may not have considered. He took ideas away, explored them thoroughly, and came back with thoughtful, well-researched answers. His commitment to understanding our business and delivering bespoke solutions made a real difference. Overall, Rob was fantastic to work with, and the project wouldn't have been the same without Rob’s honesty, professionalism, and personable nature. Thanks again Rob & Team for a smooth onboarding!

Smooth and pain-free process

Rob was great in supporting us through our HubSpot onboarding process. He took the time to understand our processes, challenged us when we needed to be (where he saw improvements could be made) and was very patient in his explanations - often on more than one occasion.

Great CRM implementation and onboarding process

We found Forbidden to be great help when transferring from our old CRM to HubSpot. We had a really tight timeline to get HubSpot up and running, and Jack was really helpful and flexible throughout the whole process, changing the usual HubSpot implementation process to make sure we can get it in place ASAP. He was quick to respond to any questions no matter how complex or simple they were. What was really valuable for us that Jack didn't just do what we asked him to, he shared his ideas and suggestions which helped us optimise the set-up. Always professional and happy to help! The whole project was smooth and well-managed, would definitely recommend working with Forbidden and Jack if you want to get HubSpot for your company.

Great Service

Forbidden have been great throughout the whole CRM implementation process. Scott is very knowledgeable when it comes to HubSpot, extremely personable, and great at keeping projects on track. Not a bad word I can say, to be honest!

A great job customising our new HubSpot environment

David and Forbidden did a great job getting us set up on HubSpot, adding some bespoke features for us. David in particular is very detailed and went "the extra mile" to get us to where we need to be. Hughly recommend. Cannot think you would find a more knowledgable and friendly company to work with.

Supportive and efficient onboarding

The onboarding process for Forbidden with the Marketing Hub was seamless and straightforward. We were already using Sales Hub but needed support to integrate marketing into our daily workflow. Jack was particularly helpful, quickly addressing our questions and keeping everything on track. Any issues were resolved clearly and promptly. Now, we’re more confidently leveraging reports, emails, and automations to strengthen our sales and marketing efforts.

Excellent onboarding process - Jack Harris

Jack provided excellent service and support with our HubSpot onboarding requirements. He was quick to respond to queries, knowledgeable, found workarounds when needed and was happy to sit in with 3rd party meetings to assist with our needs. Would recommend Forbidden and Jack if you need to onboard to HubSpot