Comprehensive support you can rely on—from HubSpot implementation to operational stabilization

We asked HubSpot to assist us with the implementation and setup of their platform, focusing primarily on our OEM business. Rather than simply proceeding with the configuration, they took the time to understand our business situation and sales structure before moving forward, which allowed us to approach the project with confidence from start to finish. Originally, our sales representatives managed customer and deal information individually, and data was scattered across various Excel spreadsheets. It was particularly helpful that you took this situation into account and tailored the project to fit our sales structure. Furthermore, by providing concrete proposals on how to optimize opportunity and operational management to improve efficiency, the information that had previously been managed separately has now been consolidated into HubSpot, and we are beginning to see signs of its effective utilization. Furthermore, rather than simply completing the implementation and calling it a day, you clearly outlined a roadmap for how we should utilize HubSpot moving forward, which has given us a clear vision for its adoption within the company and future expansion. Moving forward, we believe the key will be how to efficiently input data and ensure its adoption throughout the company, and we intend to continue working on these areas. During our meetings, you provided clear and easy-to-understand answers to our questions, and we look forward to your continued support and guidance.

I was impressed by the accurate advice based on professional knowledge and close communication.

We were in the process of migrating our sales management system from spreadsheets to HubSpot, and they helped us with the implementation of Sales Hub. There were times when we struggled with how to design and implement what we wanted to achieve with HubSpot, but they gave us sound advice based on their expertise and knowledge, and we were able to proceed with the project with peace of mind. What was also particularly impressive was the density of communication. In addition to the weekly meetings, the prompt and courteous response to our daily chat consultations made the implementation go smoothly. We look forward to continuing to work with you in the future when we expand our use of HubSpot to other areas, such as customer service.