Aircall : AI-powered calling and SMS
Premier
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แผน HubSpot สิทธิ์บัญชี HubSpot - ดูสิทธิ์บัญชี ที่จำเป็น
ประเภทสิทธิ์การเข้าถึง แชร์แล้ว การสมัครใช้บริการ Aircall : AI-powered calling and SMS - Essentials หรือ Professional แพ็กเกจ
ภาพรวม
1/7 - Customer Communications built for now, and the future.
Aircall is HubSpot's most-installed calling and messaging partner, its 2025 Co-selling Partner of the Year, and named as an essential app for sales and service, with 15,000+ active installs.
When disconnected tools slow your team down, calls go unlogged, follow-ups get missed, and customer context lives in silos. Aircall's native integration with HubSpot solves that by syncing every call, SMS, and WhatsApp message directly to Contacts, Deals, and Tickets in real time, so your team can focus on conversations, not admin work.
Now with AI Actions, (Beta), your Aircall Virtual Agent works inside HubSpot during live calls, looking up contacts, creating records, opening support tickets, and booking meetings, without any human intervention. Every interaction is automatically captured, every lead actioned in seconds.
“It was a fairly simple business case to implement HubSpot and Aircall. The system promises that we can answer questions quicker and more effectively. And they delivered on that promise. We can spend more time on meaningful interactions with our customers and really helping them.”
Matthijs Hellendoorn, Technology Business Partner at FitForMe
Sounds good, right?
“It didn’t feel like dealing with two companies or two apps, It felt like one system.”
Matthijs Hellendoorn, Technology Business Partner at FitForMe
ฟีเจอร์
HubSpot HelpDesk integration (Calling & SMS) + AI features
- Connect Aircall as a Calling and SMS channel to HelpDesk (Service Hub) to automatically create and manage tickets. - Call & voicemail transcriptions through Aircall’s native AI & HubSpot’s CI. - Analyze call transcriptions against custom & AI scorecards to facilitate reps coaching.
Inbound: Advanced call routing (IVR), Call whispering, Warm Transfer
- IVR: No-code set-up and self-managed call tree & smart routing capability - Add widgets like audio messages, voicemails, time rules (office and holiday hours) & custom waiting music. - Call Whispering: capacity to join incognito. - Transfer: both warm and direct call transfers.
Outbound: Power Dialing, Caller Insight Cards & click-to-call
- Gain speed with PowerDialing & click-to-call capabilities. Gather numbers for a HubSpot list, upload a CSV file or from anywhere on the web and add them to a power dialing session. - Caller Insights Card pop-up with info on Contacts, Companies, Deals and Tickets for inbound & outbound calls give reps context for their calls.
1:1 SMS/MMS and SMS via Workflows
- Send and log 1:1 SMS and MMS* - Automatically trigger SMS send via HubSpot workflows.
Analytics: Reporting & Monitoring Dashboards
Get deep call reporting & live monitoring dashboards: - Live monitoring of calls per user & lines. SLA tracking - Call Timeline view - Network diagnostic: insight on network performance for call quality. - Unanswered calls by reason - Inbound/ Outbound call metrics - User activity **These can all be embedded in HubSpot for visibility**
ฟังก์ชันการทำงานแอป
Insight Card | ||
Insight Card | ||
Contact | ||
SMS | ||
SMS | ||
Call | ||
Call | ||
Call | ||
Call | ||
SMS | ||
Insight Card | ||
Call/SMS | ||
MMS | ||
Playbooks |
รีวิว
4.3
318
4.3
318
- 21 ก.ค. 2026
Gu, J.
- 31 พ.ค. 2026
Gaiotti, F.
การกำหนดราคา
Essentials
US$30
/เดือนThe minimum needed to get your team's operations up and running (Pricing is in USD. Also available in other currencies). 3 user min.
Unlimited inbound and outbound (in select countries)
SMS
HubSpot integration
Inbound call routing (IVR, team routing, queuing, ACD)
Transferring
Recording
Reporting and Analytics
100+ Integrations
API access
Essentials
US$30
/เดือนThe minimum needed to get your team's operations up and running (Pricing is in USD. Also available in other currencies). 3 user min.
Unlimited inbound and outbound (in select countries)
SMS
HubSpot integration
Inbound call routing (IVR, team routing, queuing, ACD)
Transferring
Recording
Reporting and Analytics
100+ Integrations
API access
* ราคาที่แสดงนี้มีไว้เพื่อแสดงข้อมูลเท่านั้น ราคาทั้งหมดยังไม่รวมภาษี สิทธิพิเศษ ส่วนลด หรือตัวแปรราคาอื่นๆ คุณควรติดต่อพาร์ทเนอร์เพื่อรับข้อมูลราคาล่าสุดและถูกต้องที่สุด HubSpot จะไม่รับผิดชอบใดๆ ต่อข้อมูลราคานี้ซึ่งจัดทำโดยพาร์ทเนอร์ของเรา การกำหนดราคาอัปเดตล่าสุด: 05/08/2026