AI Customer Service Analytics
ข้อกำหนด
แผน HubSpot สิทธิ์บัญชี HubSpot - ดูสิทธิ์บัญชี ที่จำเป็น
ประเภทสิทธิ์การเข้าถึง แชร์แล้ว การสมัครใช้บริการ AI Customer Service Analytics - Free หรือ Standard แพ็กเกจ
ภาพรวม
1/5 - Klarion is like a high-resolution thermal radar that tracks customer frustration hotspots.
Turn HubSpot Service Hub support conversations into high-impact customer insights.
Customers contact support because something isn’t working, isn’t clear, or isn’t meeting expectations. That means your HubSpot support cases already contain rich feedback you need to reduce support burden, protect retention and improve product.
Built for Customer Support, Customer Success, and Product teams, Klarion analyzes HubSpot support cases to provide executive-ready clarity: what’s driving volume, pain, and risk.
With Klarion, you can:
Gain granular understanding of contact reasons and accompanying feedback
Reduce support burden by knowing what to fix, improve or prevent
Identify and eliminate supportability bottlenecks
Get alerted to high customer frustration and churn risk
Surface product gaps and improvement opportunities
ฟีเจอร์
Clean, complete support data pulled from HubSpot Service Hub tickets
Klarion fixes the messy tickets problem. Klarion reads complete HubSpot Service Hub tickets and extracts all Problems, Complaints, Help, and Feature Requests inside each ticket. Multi-issue tickets don’t distort your metrics, and you capture all accompanying feedback. Klarion also extracts key metadata saving agent time spent on manual tagging.
See the trouble hot spots
Visual heatmaps show where feedback coming through Service Hub tickets concentrates by topic or any mapped field from HubSpot Service Hub or HubSpot Sales Hub such as plan, region, or segment. Switch between volume and customer pain to compare frequency versus severity and quickly see which areas are driving cost, risk, and retention impact.
Pinpoint high-impact recurring issues
Klarion identifies the recurring Problems, Complaints, and Help Requests reported in HubSpot Service Hub tickets. Each recurring issue is quantified by frequency, customer pain, and revenue risk (pulled from HubSpot Sales Hub). Using these metrics enables Support, CS, and Product to spot trouble fast and align on what to tackle first.
Issue intelligence, fully automated
Each issue includes a detailed profile with trends, impacted customers, pain level, and revenue impact. Klarion analyzes underlying HubSpot Service Hub tickets to explain when issues occur, why they happen, how they are resolved, and what customers suggest -- accelerating root cause analysis and action planning.
Account-level intelligence for B2B
See how issues affect individual customer accounts (from HubSpot Sales Hub) with account-level frustration indicators, plain-language issue summaries, and heatmaps showing issue concentration. Enables CSMs to quickly understand account health, prepare for QBRs, and support renewals with confidence.
Alerts for customer frustration
Get alerted when customer frustration spikes in conversations or at the account level so teams can intervene early. Klarion helps support and success teams stay ahead of escalations and churn risk by keeping a close eye on the sentiment underlying the customer feedback.
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ข้อมูลที่แบ่งปัน
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Connecting Klarion to HubSpot Service Hub simple and fast. Control which tickets are imported by selecting a pipeline. Map both standard and custom HubSpot properties (including ticket, contact, and company fields) into Klarion for analysis and segmentation.
Klarion AI automatically imports and analyzes tickets after they close. AI filters out non-customer items such as marketing spam or internal workflow tickets, ensuring that only true customer feedback is analyzed.
รีวิว
- 12 ส.ค. 2026
A huge help for small teams
Klarion has been incredibly helpful for analytics into customer topics and friction points. As a small team with very thin bandwidth, Klarion removes the need to go digging for information. It's presented in an easily digestible format even for other teams who are tracking this data for visibility.
Ease - every data point I need is easily findable in the platform.
Since it's AI powered, there can occasionally be mistakes, but the Klarion team is quick to address any issues that arise.
Maldonado, K.
การกำหนดราคา
Free
US$0
Start Free & Scale As You Grow
Up to 1,000 most recent tickets analyzed when you connect
Up to 200 tickets analyzed each month
HubSpot Service Hub Integration
Heatmaps, Repeating Issues, Business Impact
Recommendations for improvements
Personalized onboarding call
Free
US$0
Start Free & Scale As You Grow
Up to 1,000 most recent tickets analyzed when you connect
Up to 200 tickets analyzed each month
HubSpot Service Hub Integration
Heatmaps, Repeating Issues, Business Impact
Recommendations for improvements
Personalized onboarding call
* ราคาที่แสดงนี้มีไว้เพื่อแสดงข้อมูลเท่านั้น ราคาทั้งหมดยังไม่รวมภาษี สิทธิพิเศษ ส่วนลด หรือตัวแปรราคาอื่นๆ คุณควรติดต่อพาร์ทเนอร์เพื่อรับข้อมูลราคาล่าสุดและถูกต้องที่สุด HubSpot จะไม่รับผิดชอบใดๆ ต่อข้อมูลราคานี้ซึ่งจัดทำโดยพาร์ทเนอร์ของเรา การกำหนดราคาอัปเดตล่าสุด: 03/08/2026
ข้อมูลเพิ่มเติม
สร้างโดย - Klarion
ติดตั้ง - <10 การติดตั้ง
หมวดหมู่ ภาษาที่แอปนี้สามารถใช้ได้ อังกฤษ - สหรัฐอเมริกา