Your Customer Agent is handling conversations. But what's it saying?

If you're using HubSpot's Customer Agent, you already know the problem: there's no way to see what it's being asked, how it's responding, or whether it's getting better or worse without clicking into every single conversation. No more copy-pasting from individual conversations to build monthly reports. No more guessing what's happening in your support queue.

ChatSignals plugs into your existing HubSpot conversations and gives you the reporting HubSpot doesn't.

See Everything In One Place

What customers are actually asking, with queries logged and categorised automatically. How your Customer Agent is responding, so you can spot bad answers before customers complain. Topic trends over time. Knowledge gaps showing which help articles are missing or unclear. Feature requests tracked and ranked by frequency. Bug reports and pain points caught before they cost you customers. Pull them straight into your engineering workflow with our MCP server.

Connect To Your Engineering Workflow

Pull bugs, feature requests, and customer pain points directly into your engineering tools with our MCP server. No more manually copying insights from support into Jira, Linear, or GitHub. Your support conversations feed your product roadmap automatically.

Works With What You Already Have

ChatSignals analyses your existing HubSpot conversations, whether that's live chat, email, forms, or any channel running through your inbox. No migration, no new widget, no ripping anything out. If you're already using Customer Agent (or any HubSpot support channel), just connect and start seeing insights immediately.

60-second setup. No developers needed. One-click HubSpot integration. Add our tracking script via Google Tag Manager or paste it directly onto your site to see what pages visitors are browsing when they start a conversation.

Three Ways To Use ChatSignals

1. Reporting Only: Connect ChatSignals to your existing conversations, whether that's Customer Agent, human chats, email, or all of the above. See every query, topic, bug and feature request in one dashboard. Change nothing about how you work today.

2. Reporting + Silent Mode: Everything above, plus AI suggests responses privately in your HubSpot inbox. Your team reviews and approves before anything gets sent. Zero risk way to test automation.

3. Reporting + ChatSignals Bot: Everything above, plus our AI chatbot handles routine questions instantly and escalates complex issues to your team with full context. Works alongside Customer Agent or replaces it entirely.

Real Results from Real Customers

"ChatSignals cut our sales chat workload by over 50% while uncovering growth opportunities we're now actively pursuing. The ROI was obvious within the first month - both in reduced costs and strategic insights we'd have missed.  Our AI responses are often clearer and faster than our human agents were." ⭐⭐⭐⭐⭐ – Fraser Manning, COO of Stannp.com

Your first 50 conversations per month are always free.