ChatSignals
AI Live Chat agent handling your customer chats and freeing up your…
Built by - ChatSignals Ltd
Installs - <10 installs
Rating - 5(2)
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
ChatSignals Subscription - Insights Only, Supervised Automation, Full Automation, or Enterprise plans
Overview
1/9
Try today with a free 14 day trial!
ChatSignals is an intelligent conversation platform that automates HubSpot chat while automatically uncovering product insights hidden in every customer interaction. Built for support, sales, and product teams who want to reduce workload while capturing valuable growth signals.
The Challenge: Your team spends hours answering repetitive questions, and valuable insights like feature requests, bugs, documentation gaps, and pain points disappear into closed tickets.
How ChatSignals Solves This:
Support & Sales Teams - Automation You Can Trust
ChatSignals takes a trust-first approach to automation with three flexible modes:
Silent Mode - AI suggests responses privately in your HubSpot inbox. Your team reviews and approves before sending. Perfect for testing with zero risk.
Full Automation - AI handles routine questions instantly (50%+ automation on average), escalating complex issues to your team with full context.
Analysis Only - Extract insights without any automation. Great for teams who want intelligence first.
Product & Growth Teams - Turn Conversations into Strategy
Every conversation contains signals about what to build, fix, and improve:
Feature Requests - Automatically tracked and ranked by frequency
Product Issues - Catch bugs before they escalate
Documentation Gaps - See which help articles are missing or need updates
SEO Opportunities - Turn common questions into content ideas
Pain Points - Identify friction before customers churn
All insights are automatically categorised and surfaced in real-time.
60-Second Setup. No Developers Needed. One-click HubSpot integration. ChatSignals analyses your conversation history to understand your customers instantly.
"ChatSignals cut our sales chat workload by over 50% while uncovering growth opportunities we're now actively pursuing. It's given us both efficiency gains and strategic insights we wouldn't have found otherwise." ⭐⭐⭐⭐⭐ – Fraser Manning, COO of Stannp.com
Start your free trial or book a demo to see how ChatSignals can automate your conversations and uncover hidden growth signals.
Features
AI Chat Automation
Automatically handle routine customer questions with AI-powered responses. Integrates directly with your HubSpot chat—no separate widget needed. Provides instant answers 24/7 while smartly escalating complex issues to your team.
Conversation Intelligence
Automatically extract business insights from every conversation, whether automated or human-handled. Identifies feature requests, SEO opportunities, bugs, documentation gaps, and customer pain points. Organised by topic in your intelligence dashboard.
Deployment Modes
Control your automation rollout. Start with Intelligence Only to just extract insights. Move to Silent Mode where you review AI responses before sending. Enable Full Automation when ready. Switch between modes anytime with one click.
Sales Actions
Give your bot instructions to perform actions during conversations. Automatically create HubSpot contacts from details in the conversation. Seamlessly capture leads and sync data to your CRM without manual data entry, turning conversations into actionable sales opportunities.
App Functionality
Shared Data
Chat Participants | ||
Chat Participants | ||
Contacts | ||
Messages | ||
Threads |
Reviews
- Nov 13, 2025
Customer satisfaction skyrocketed after adding this game-changing communication tool that handles our entire UK, US and Canada customer base flawlessly
a few months ago we added Chatsignals and our customer satisfaction has skyrocketed. It effectively communicates with our whole customer pool in both the UK, US and Canada, handling small to enterprise accounts effectively.
setup in minutes, easy to administer. Our Sales and Marketing team love the AI insights Super helpful customer support team
None
Manning, F.
- Nov 13, 2025
Game-changer for small teams - automated chat support frees us up to focus on growth while AI insights supercharge our SEO and product roadmap!
ChatSignals is a great tool - super easy to install and has taken away a huge headache of responding to Live Chat customer support queries from our small team. It's freed us up to focus on growing the business! The new AI business insights have also helped us really improve our SEO content breadth and given us loads of ideas for features for our roadmap. Awesome!
Automating chat - saving our team loads of time. Giving us great ideas for our SEO.
Looking forward to more insights coming out of the tool!
Sharples, G.
Pricing
Insights Only
£0.25
/ConversationIntelligence extraction only - no chat automation.
Conversation insight extraction
Auto-identify feature requests + bugs + SEO opportunities + pain points
Topic based breakdown
Insights Only
£0.25
/ConversationIntelligence extraction only - no chat automation.
Conversation insight extraction
Auto-identify feature requests + bugs + SEO opportunities + pain points
Topic based breakdown
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 12/03/2025
More info
Built by - ChatSignals Ltd
Installs - <10 installs
Categories Languages this app is available in English
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